PRIVACY POLICY | Eeuwhoek Vineyard

Last updated: 16/04/2026

1. Introduction

Welcome to Eeuwhoek (“we”, “us”, or “our”). We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Belgian data protection laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website and/or use our services.

2. Data Controller

The data controller responsible for your personal data is:

Eeuwhoek

HEUZELSTRAAT 1, 9790 OOIKE BELGIUM

Btw nr. BE0754.713.547

Email: info@eeuwhoek.be

3. Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Information you provide directly

Name

Email address

Phone number

Billing and/or shipping address

Any information submitted via contact forms

3.2 Automatically collected data

IP address

Browser type and version

Device information

Pages visited and interaction data

Cookies and tracking data (see Section 10)

3.3 Data from third parties

Payment providers (for transaction confirmation)

Analytics providers

Social media platforms (if applicable)

4. Legal Bases for Processing

We process your personal data based on the following legal grounds:

Performance of a contract (e.g., processing orders or providing services)
Legal obligations (e.g., accounting requirements under Belgian law)
Legitimate interests (e.g., improving our services, preventing fraud)
Consent (e.g., marketing emails, cookies where required)

5. How We Use Your Data

We use your personal data for the following purposes:

To provide and manage our services
To process transactions
To respond to inquiries and support requests
To improve our website and user experience
To comply with legal obligations
To send marketing communications (only with your consent where required)

6. Data Sharing

We may share your personal data with:

Service providers (e.g., hosting, payment processing, IT support)
Professional advisors (e.g., legal, accounting)
Authorities where required by law
Business partners (only when necessary and compliant)

We ensure that all third parties process your data in accordance with GDPR requirements.

7. International Data Transfers

If your personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

European Commission adequacy decisions
Standard Contractual Clauses (SCCs)

8. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy, including:

Legal obligations (e.g., 7 years for accounting records in Belgium)
Contractual obligations
Legitimate business needs

After this period, your data will be securely deleted or anonymised.

9. Your Rights

Under GDPR, you have the following rights:

Right of access
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restriction of processing
Right to data portability
Right to object
Right to withdraw consent at any time

To exercise your rights, contact us at: [contact email]

You also have the right to lodge a complaint with the Belgian Data Protection Authority:

Gegevensbeschermingsautoriteit (GBA) / Autorité de protection des données (APD)
Website: https://www.dataprotectionauthority.be

10. Cookies

We use cookies and similar technologies to:

Ensure website functionality
Analyze usage
Improve user experience
Provide marketing (where applicable)

You can manage your cookie preferences via our cookie banner or browser settings.

A detailed Cookie Policy can be provided separately if needed.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data against:

Unauthorized access
Loss or destruction
Alteration or disclosure

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated date.

13. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: info@eeuwhoek.be
Address: HEUZELSTRAAT 1, 9790 OOIKE BELGIUM